1. Information We Collect

When you book a Tata Play connection through our website, we collect the following information:

• Personal details: Name, mobile number, email address
• Installation address: Complete delivery and installation address, city, pincode
• Service preferences: Connection type, package selection, payment method
• Device information: Browser type, IP address, device type for analytics

2. How We Use Your Information

We use the collected information for:

• Processing your Tata Play connection booking and installation
• Contacting you to confirm your order and schedule installation
• Sending service updates, installation confirmations, and support messages
• Improving our website and customer service experience
• Complying with legal and regulatory requirements

3. Information Sharing

We are an authorized Tata Play channel partner. Your information is shared with:

• Tata Play Limited: To process your connection request and activate services
• Installation technicians: Only delivery address and contact details for installation purposes
• Payment processors: For secure payment processing (if choosing online payment)

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel for service delivery purposes.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can disable cookies in your browser settings, though some website features may not function properly without them.

6. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of promotional communications

7. Third-Party Links

Our website may contain links to Tata Play's official website or other third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

8. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18 years of age.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or concerns, or to exercise your rights, please contact us: